Terms of Service


1. Agreement to Terms

By accessing or using The Soul Institute website ("Site"), services, programs, and content (collectively, "Services"), you agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, please do not use our Services.

These Terms apply to all visitors, clients, students, and users of our Services.


2. Services Offered

The Soul Institute provides:

  • Professional training and certification programs

  • Business mentorship and supervision for practitioners

  • Individual psychotherapy and coaching services

  • Educational resources and online courses

All Services are intended for educational, developmental, and personal growth purposes. Psychotherapy services are provided under appropriate professional licensing and ethical guidelines where applicable.


3. Eligibility

To use our Services, you must:

  • Be at least 18 years of age

  • Have the legal capacity to enter into a binding agreement

  • Agree to provide accurate and complete information during registration or enrollment

We reserve the right to refuse or terminate services at our discretion, especially in cases where ethical, professional, or safety considerations apply.


4. Confidentiality and Ethical Standards

We uphold strict confidentiality practices in accordance with professional ethics.
However, there are legal exceptions where confidentiality may be breached, such as:

  • If there is a risk of harm to yourself or others

  • If disclosure is required by law (e.g., court order, mandatory reporting)

By using our therapy, coaching, or mentoring services, you acknowledge and accept these limits to confidentiality.


5. Payment and Refund Policy

All fees for programs, services, and courses must be paid as outlined at the time of purchase or registration.

  • Payment methods accepted: [Insert methods e.g., credit card, PayPal]

  • Refunds are subject to our Refund Policy. Generally we offer no refunds after course access unless otherwise stated.

Please read the specific terms provided at the time of enrollment or purchase.


6. Intellectual Property

All content on our Site and within our Services — including text, graphics, logos, training materials, videos, audio, and downloads — is the exclusive property of The Soul Institute unless otherwise noted.

You may not copy, reproduce, modify, distribute, transmit, or create derivative works without our prior written consent.

Use of our materials is limited to your personal use within the scope of participation in our programs or services.


7. Limitation of Liability

The Soul Institute is not liable for any indirect, incidental, consequential, or punitive damages arising from:

  • Your use of or inability to use our Services

  • Any actions you take based on our Services, content, or advice

All Services, including psychotherapy, coaching, and mentoring, are provided on an "as-is" and "as available" basis, without warranties of any kind, either express or implied.


8. Health and Wellness Disclaimer

The information provided through our Services is for educational and supportive purposes only and should not be considered medical, psychiatric, legal, or financial advice unless provided within a formal therapeutic relationship.

Participation in any course, program, or coaching service does not establish a licensed healthcare provider–patient relationship unless explicitly agreed upon under separate contract.

Always consult a qualified professional for medical or psychological issues.


9. Third-Party Links and Services

Our Site may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites.

Use of third-party sites is at your own risk.


10. Changes to These Terms

We reserve the right to modify or update these Terms at any time.
Changes become effective immediately upon posting.

Your continued use of our Services following any changes means you accept the new Terms.


11. Governing Law

These Terms are governed by the laws of Indonesia.

Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Jakarta, Indonesia.


12. Contact Us

If you have any questions about these Terms, please contact:

The Soul Institute
Email: hello@the-soul-institute.com
Address: Jalan ByPass Ngurah Rai 88B, Denpasar Selatan, Bali, Indonesia 80227